Contact Us Or Click Live WhatsApp Support to chat to us live Last update 2 weeks ago

We're here to help.

Have a question about your project, an order, a payment, or your account? Reach out — our team responds as quickly as possible.

Live WhatsApp Support

For the fastest response, click the Live WhatsApp Support button to chat with our team directly: Chat with us on WhatsApp. This is the quickest way to get help with urgent issues like payments, disputes, or account access.

Email Support

For non-urgent questions, documentation requests, or detailed inquiries, email us at support@submittedlancer.com. We typically respond within 24 hours.

Before you reach out, it helps to have ready:

  • Your username or account email
  • The project or order ID (if applicable)
  • A short description of the issue

What we can help with:

  • Account and verification issues
  • Payment, deposit, and payout questions
  • Milestone and delivery disputes
  • Reporting a bid, project, or user
  • General platform questions

We take every report seriously and aim to resolve issues fairly for both clients and freelancers.