Contact Us Or Click Live WhatsApp Support to chat to us live Last update 2 weeks ago
We're here to help.
Have a question about your project, an order, a payment, or your account? Reach out — our team responds as quickly as possible.
Live WhatsApp Support
For the fastest response, click the Live WhatsApp Support button to chat with our team directly: Chat with us on WhatsApp. This is the quickest way to get help with urgent issues like payments, disputes, or account access.
Email Support
For non-urgent questions, documentation requests, or detailed inquiries, email us at support@submittedlancer.com. We typically respond within 24 hours.
Before you reach out, it helps to have ready:
- Your username or account email
- The project or order ID (if applicable)
- A short description of the issue
What we can help with:
- Account and verification issues
- Payment, deposit, and payout questions
- Milestone and delivery disputes
- Reporting a bid, project, or user
- General platform questions
We take every report seriously and aim to resolve issues fairly for both clients and freelancers.